Privacy Policy

1. Overview & Purpose

This Privacy Policy explains how Sarkari Seva Portal ("we," "our," "us," or "the website") collects, uses, maintains, and discloses information you provide while using our website and services. We respect your privacy and are committed to protecting your personal data in accordance with applicable laws and best practices.

Last Updated: June 2026
Effective Date: June 2026

2. Information We Collect

A. Information You Provide Voluntarily

We collect information that you voluntarily provide when you:

• Submit Contact Forms: Name, email address, subject, and message content
• Create an Account: Email address, username, and basic profile information (if registration is enabled)
• Subscribe to Alerts: Email address for job notifications and updates
• Provide Feedback: Comments, suggestions, or corrections about content

B. Information We Collect Automatically

When you visit our website, we automatically collect certain information:

• Browser Information: IP address, browser type, operating system, and device information
• Usage Data: Pages visited, time spent on pages, referring/exit pages, and clicks
• Cookies: Session cookies and tracking cookies (see Cookies section below)
• Location Data: Approximate location based on IP address (not precise)

C. Third-Party Information

We may receive information from third-party services including analytics platforms, ad networks, and social media platforms if you interact with our content on those platforms.

3. How We Use Your Information

We use the information we collect for the following purposes:

• ✓ Respond to Inquiries: To reply to your contact form submissions and support requests
• ✓ Send Notifications: To deliver job alerts, exam updates, and subscription content you've requested
• ✓ Improve Services: To analyze usage patterns and enhance website functionality
• ✓ Website Analytics: To understand how visitors use our platform and optimize content
• ✓ Security: To detect, prevent, and address fraud, abuse, and security issues
• ✓ Legal Compliance: To comply with applicable laws, regulations, and legal requests
• ✓ Marketing (with consent): To send promotional updates and newsletters (you can opt-out anytime)

4. Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, and destruction:

Note: While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience:

Types of Cookies:

• Essential Cookies: Required for basic site functionality (session management, CSRF protection)
• Performance Cookies: Track usage patterns to improve site performance
• Analytics Cookies: Used with Google Analytics to understand user behavior
• Marketing Cookies: Support targeted advertising and remarketing (if enabled)

You can control cookies through your browser settings. Disabling essential cookies may affect site functionality.

6. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information in these limited circumstances:

• Service Providers: Third-party vendors who assist with analytics, hosting, email delivery, and support (under confidentiality agreements)
• Legal Requirements: When required by law, court orders, government requests, or to protect rights and safety
• Business Transfers: In case of merger, acquisition, or sale of assets
• With Consent: When you explicitly authorize sharing with specific third parties

International data transfers, if any, will comply with applicable data protection laws.

7. Your Privacy Rights & Choices

You have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Correct: Request correction of inaccurate information
• Right to Delete: Request deletion of your personal data (under applicable laws)
• Right to Opt-Out: Unsubscribe from marketing emails and newsletters anytime
• Right to Data Portability: Request your data in a portable format
• Right to Withdraw Consent: Withdraw consent for processing at any time

To exercise any of these rights, please contact us at sanpdfpro@gmail.com or use the contact form on our website.

8. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations:

• Contact Form Data: Retained for 1-2 years to resolve inquiries
• Account Information: Retained while your account is active plus 90 days after deletion
• Analytics Data: Aggregated data retained indefinitely; personal identifiers removed
• Legal/Compliance Data: Retained as required by applicable laws (typically 7 years)

You can request data deletion at any time, subject to legal retention requirements.

9. Third-Party Links & Services

Our website contains links to external websites and services provided by government agencies and third parties. We are not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies before providing personal information.

Examples: Official government job portals, exam websites, document download sites, etc.

10. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete such information immediately. Parents/guardians who believe their child has provided information to us should contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last Updated" date and, where appropriate, by sending you an email notification. Your continued use of the website following the posting of revised Privacy Policy means you accept and agree to the changes.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices: